Why we hold and process personal data
Prime Detail only hold and process personal data for legitimate reasons that help us provide an effective valeting service to customers.
What personal data is collected?
We will hold some or all of the following personal data; your name, email, contact number, location and vehicle details, and any other personal information you supply via the contact form on primedetail.co.uk or via contact over the telephone.
We do not record or monitor calls.
Protecting your data
Prime Detail are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We will keep the authorised details in a safe and secure location in line with our procedures. If your personal information has changed, or you no longer wish for us to keep your details please contact us at any time to update this information.
We use 3rd party software to collect anonymous statistics about your visit to primedetail.co.uk This will include information such as which pages you viewed.
Google Analytics tracking cookies are used to record details about your visit to primedetal.co.uk This includes the pages you view, how you arrived on them and some basic information about your computer (e.g. operating system, browser). All this information is anonymous and we are unable to determine any personal identifiable information. Reports will only show that “a user” visited primedetail.co.uk
The information collected via Google Analytics allows us to grow our understanding of things like the parts of the site that are working well and how customers find us. We use this information to improve user experience and discover other possible advertising avenues.