All bookings are agreed in good faith and we will honour them subject to suitable prevailing weather conditions.
We cannot undertake any work in heavy rain however we may be able to carry out some services providing the rain is light and the wind is not excessive. In addition it is not possible to work if the temperature is near freezing
If for any reason you need to cancel or rearrange your booking, please get in touch as soon as possible. Cancelled appointments where little or no notice is given will often result in a cancellation fee of £30.
It is the customer’s responsibility to make it known if the vehicle has had paintwork repair or alloy wheel refurbishment. Depending on the process used some repairs may not be as durable as the original surface and may be damaged by products or processes used. Failure to be informed of such repairs will result in Prime Detail not being liable for any damage caused.